Refund policy

 Your happiness and satisfaction with your Fiadh + Finn purchase is so important to me.  If for any reason you wish to return a piece you have purchased, your first action should always be to make contact with me directly. 

I am very approachable (Ipromise!) and can arrange a discussion with you at a time convenient to you.

Tanya can be reached by emailing hello@fiadhandfinn.ie

If I have made an error when creating your order, I will ship a corrected replacement, along with apologies, as a matter of priority.

If there is any damage to a piece, which may have occurred during transit, I can discuss this and work out a solution.

If you have made an error in the personalisation details you supplied when you placed your order, that order cannot be refunded as it is now personalised and cannot be resold by us. I will however offer a discounted rate to recreate a corrected order, should you so wish.

Our Full Terms & Conditions Policy Document can be viewed by clicking here.