Question 1

How do I Place an Order?

Accepted Answer

Place your order in the Fiadh & Finn website Shop. Choose your illustration, select your size and finish, and add your personalisation. If you are buying as a gift, there is an area at Checkout where you can add your gift message. I will include a handwritten gift card free of charge. Inspired by nature, the cards and gift wrap paper are illustrated to compliment and made with recycled paper. Click Add to Cart and continue to Check Out, where you can add your Gift Message here, select a destination and proceed to pay. You will receive an order confirmation email once this process has been completed.

Question 2

How do I Personalise my Order?

Accepted Answer

All Fiadh + Finn illustrations include personalisation free of charge. Simply choose the size and finish (framed or unframed) of the illustration you would like to order, add a personalisation such as a baby or child’s name, special date or other little message and this will be added to your illustration for free.   Once you select the illustration you would like to order, you will see drop down boxes where you can click on the size you would like, whether it is to be framed or unframed.  You will also see two boxes to type in your personalisation details. Your print will be customised exactly as you provide, so please spend an extra moment here to ensure spellings and details are correct.

Question 3

Can my order be Shipped Directly to my Gift Recipient?

Accepted Answer

Yes, all illustrations can be sent directly to your gift recipient, complete with a gift card containing your words, hand written by us. This Gift Message service is free of charge.  “Add a Gift Message” at Check Out screen by typing into box provided. We will write your words by hand onto a beautifully illustrated gift card and enclose it with your order..

Question 4

Tell me about Shipping

Accepted Answer

We use two shipping methods: - An Post and DPD Courier Service A5 and A4 Unframed illustrations are shipped via An Post Delivery times vary. AnPost will deliver within Ireland in 1-2 working days. However, this lead-time can extend quite significantly at busier times such as the Christmas period.  All other sizes and finishes (framed and unframed) are shipped by Courier.  This door-to-door, tracked, timed service is reflective of the value of the larger sized illustrations where a fully managed delivery is most suitable. You can expect delivery 2-3 days from date of despatch from our Studio withing Ireland. International Shipping is also by DPD Courier unless to USA, Canada, Australia and New Zealand which are Anpost only. Shipping costs are calculated at Checkout, depending on your order. If you need an order for a particular date, please do contact us before ordering to ensure we can meet this special date.  E:   hello@fiadhandfinn.ie

Question 5

What Sizes are Available?

Accepted Answer

We offer sizes A5, A4 and A3 in a Framed or Unframed finish.  Personalised Name Illustrations are available in a custom size (500mm x 128.5mm) and come framed. These are not available unframed. You have the option of ordering a Framed or Unframed piece.  If you wish to use a frame of your own, here are the dimensions you will need. A5    210 x 148mm A4    297 x 210mm A3    420 x 297mm  All illustrations, with the exception of the illustrated A3 Alphabets, are mounted in a soft white, acid free mount, complete with a protective, pH neutral backing board. Unframed A3 Natural Alphabet and A3 Irish Language Alphabet come with protective backing board, but do not come with a mount.

Question 6

Can I buy an Illustration without a Frame?

Accepted Answer

Yes. With the exception of one piece of our collection (Personalised Name), every illustration is available in a Framed or Unframed finish.  Our Personalised Full Name Piece is a custom size, made especially for Fiadh + Finn.  We do not sell this piece unframed.   For all other pieces in our collection, you may like to use your own frame.  Here are the dimenions you will need. A5: 148mm x 210mm A4: 210mm x 297mm A3: 297mm x 420mm   We do not supply frames on their own.

Question 7

Fiadh & Finn Illustrations are exclusive to this website.

Accepted Answer

Each illustration created is personalised for you. This is part of what makes a Fiadh + Finn illustration special. These keepsake gifts are made to be treasured. Your special details are added to your piece before sending to its new home. All work is completed here in my Athgarvan studio and I do not have stockists. All orders can be made via the Shop here on the Fiadh & Finn website.